Shipping: We aim to ship orders by the day following receipt and in may even be able to ship your order the same day, if we receive it before 12.30.  Please bear in mind that we do not normally ship on Fridays!

Within the UK:  All orders over £5.00 shipped within the UK are now shipped free of charge by first class post. If you prefer, we can ship your order by Recorded Delivery or Special Delivery.  You can choose your shipping option at checkout.

All orders over £50 will automatically be sent by Recorded Delivery and all orders over £100 will automatically be sent by Special Delivery.

First Class Delivery: usually this will arrive with you the day after we ship it, although in some cases it can take a little longer

Recorded Delivery: No faster than first class post, but more secure if you live in a flat! Your postie will ask you to sign for items sent by Recorded Delivery.  Orders over £50 are automatically shipped Recorded Delivery.

Special Delivery: orders over £100 are automatically shipped by Royal Mail's Special Delivery but you can choose this option for smaller orders when you check out. Special Delivery guarantees that your order will be delivered the day after we ship it so please remember that, for next day delivery, we need to receive your order before 12.30 and that we do not ship on Fridays!

Shipping to Europe: Orders outside of the UK are sent using International Airmail or International Signed For, depending on your location. You will be able to see your shipping cost when you check out and opt for a tracked service for a small additional charge. Larger orders may automatically be sent using a trackable service and may require a signature.

Outside the Europe: Orders outside of Europe are sent using a tracked International Airmail service. You will be able to see your shipping cost when you check out.

We will automatically email you to let you know when your order has been shipped and you can check the status and progress of your order by logging into your account

If you have any specific delivery requirements, please contact us at info@nailtopia.co.uk, including your order number where relevant.

Returns Policy: If you're not happy with your order, don't worry as we opearate a 'no quibble' returns policy and try to make returns as easy as possible for you.

If you need to return an item just login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you have any problems using this system, just email us at info@nailtopia.co.uk.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).